Call Center Agent (Urdu Based)

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Description : Call Center Agent (Urdu Based). Company : null. Location :

  • Answer calls professionally
  • Respond to customer inquiries
  • Handle and resolve customer complaints
  • Provide customers with product and service information
  • Process orders, forms, and applications
  • Identify and escalate priority issues
  • Coordination with concerned department in cases customer query needs second step follow-up.
  • Generate and Follow up of business leads sent to business and reporting of loop closing to line manager.
  • Any other task assigned by line manager.

Remuneration Package:

  • Full time: PKR 30,000/ - 35,000/-
  • 10 Sick Leaves
  • 10 Casual Leaves
  • 07 Annual Leaves (After completion of one year)

After Completion of Six Months Period Agent will be entitled to the following Benefits:

  • Medical Coverage IPD (Hospitalization Coverage for Employee, Spouse and Children)
  • Medical Coverage OPD (Hospitalization Coverage for Employee, Parents, Spouse and Children)
  • Group life insurance

Job Type: Full-time

Salary: Rs32,000.00 - Rs35,000.00 per month


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